Booking Information

Book Online 24/7

Tickets are available 24/7 online on our website here:

Booking Tickets:

To book tickets you can use our online booking service which is available 24/7 or Plymouth Pavilions’ Box Office which is open for face-to-face bookings 60 minutes before any show is due to start.

Purchase Policy

To view our purchase policy, including information about booking tickets, refunds etc, please see Ticketek’s policy here.


As the venue, we sell tickets on behalf of the promoter of the event and tickets face value goes to them. The service fee covers the cost of running our Box Office department, call centre and ticketing software. The handling fee is charged per order (irrespective of number of tickets in that order) and contributes to the operational costs of processing your order and tickets.   

The venue facility fee covers the cost of maintaining and developing our venue, to ensure we can continue to host world class shows and events.

For Terms & Conditions please click here.

Protect Your Tickets

We would strongly recommend insuring your tickets, during your purchase you will be asked whether you would like to use our recommended insurer Refundable, for more information click here.

If you took out protection and want a refund, you can start your refund process here. More information is available on Ticketeks Refund site here.

Ticket Purchase Safety

Please read through our Ticket Purchase Safety policy to be more in the know of ticket touting and to prevent being scammed click here